![]() ![]() Keep reading to find a solution that works for you. If Razer Synapse is still not detecting your devices after restarting and reconnecting them, there are further troubleshooting steps you can explore. Additionally, reconnecting the devices into different USB ports can help resolve any connectivity problems that may have occurred. Restarting your computer clears out any temporary issues that may be preventing Razer Synapse from detecting your mouse or keyboard. Allow the computer a moment to recognize the devices and for Razer Synapse to detect them.Wait a few seconds, then reconnect the devices into a different USB port.Once your computer is back on, unplug the Razer mouse or keyboard from the USB port.Wait for your computer to restart and fully load the operating system.Click on the “Start” button and select “Restart” from the power options menu.Save any unfinished work and close all applications.Here’s how you can restart your computer and reconnect your Razer devices: Often, this can resolve temporary software glitches or connectivity issues. One of the simplest yet effective troubleshooting steps you can take when Razer Synapse is not detecting your mouse or keyboard is to restart your computer and reconnect the devices. If the issue persists after confirming compatibility, continue following the other steps for potential solutions. By ensuring that your devices are compatible with the software, you can eliminate any potential conflicts and increase the chances of successful detection. ![]() In this case, you may need to contact Razer support for further assistance.Ĭhecking for hardware compatibility is an essential step in troubleshooting Razer Synapse detection issues. If your device works on another computer, it indicates that there may be compatibility issues with your specific setup.If your computer meets the requirements and the issue persists, try using your Razer mouse or keyboard on another computer to see if it is detected.If not, you may need to upgrade your computer or consider using a different Razer device that is compatible. If your computer meets the requirements, proceed to the next step.Check the system requirements listed on the product page to ensure that your computer meets the minimum requirements.Search for your specific mouse or keyboard model and access its product page.Visit the official Razer website and navigate to the support section.To check for hardware compatibility, follow these steps: Razer Synapse requires specific hardware requirements to function properly, so it’s important to ensure that your devices meet these requirements. In some cases, the issue with Razer Synapse not detecting your mouse or keyboard may be due to compatibility issues between the software and your hardware. Keep reading for more potential solutions. There are further steps you can take to troubleshoot and fix the problem. If updating Razer Synapse doesn’t resolve the issue, don’t worry. It’s also important to periodically check for updates to ensure that you’re benefiting from any performance enhancements and new features that may have been added. Updating Razer Synapse can often fix compatibility issues with your devices and ensure that you’re using the most stable and optimized version of the software. Once the update is complete, restart your computer and check if Razer Synapse can now detect your mouse or keyboard.If there is an update available, click on the “Update Now” button to start the download and installation process.In the General tab, click on the “Check for Updates” button.Click on the gear icon in the top-right corner to access the settings.To update Razer Synapse, follow these steps: Razer regularly releases updates to improve compatibility and fix bugs, so having the latest version can often resolve the problem. If you’re experiencing issues with Razer Synapse not detecting your mouse or keyboard, one of the first steps you can take is to update the software.
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